Browsing Administración by Subject "150 Psicología"

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    • Mobbing and burnout in the service sector: Psychometric and empirical findings from Colombia, Costa Rica, and the USA 

      Gutiérrez Doña, Benicio; Alvarado, Guiselle; Arévalo, Douglas; Herrera, Fabián; Mora Martínez, Esteban Octavio; Quesada, Kathia; Rojas, Cynthia; Rojas, William; Serrato, William; Ulate, Floreny; Vargas, Joaquín; Zúñiga, Ronny; Zúñiga, Martín (2016-07)
      Relations between mobbing and burnout were examined. A sample of service sector workers (n=1215) completed the Leymann Inventory of Psychological Terrorization (LIPT) and Maslach Burnout Inventory (MBI). Factorial structure ...