dc.creator | López Herrera, Gustavo | |
dc.creator | Aymerich Fuentes, Brenda | |
dc.creator | Garbanzo Quirós, Diana | |
dc.creator | Pacheco Hernández, Alexia | |
dc.date.accessioned | 2018-01-17T21:07:55Z | |
dc.date.available | 2018-01-17T21:07:55Z | |
dc.date.issued | 2016 | |
dc.identifier.citation | https://link.springer.com/chapter/10.1007%2F978-3-319-49094-6_13 | |
dc.identifier.isbn | 978-3-319-49093-9 | |
dc.identifier.isbn | 978-3-319-49094-6 | |
dc.identifier.uri | https://hdl.handle.net/10669/73870 | |
dc.description.abstract | Technological applications have an increasingly important role in most companies. Investment in Information Technologies (IT) is also growing in most of them. The need to align IT-related goals with the company’s strategic goals becomes imperative. GQM+Strategies is an approach to align organizational goals, strategies, and measurements at different levels of an organization. This paper describes experiences learned from a GQM+Strategies implementation at a large multi-industry state-owned company. The implementation was conducted by an academic research team joined by representatives of the company. Results showed an improved alignment and integration of different goals. Moreover, a holistic goal visualization was achieved, even though the company works in two different industries. As a state-owned company, external pressures force continuous planning. Sometimes, inadvertently designing those plans is the only goal achieved (i.e., plans are never executed). Using GQM+Strategies, the research team leveraged the separation of goals and strategies, allowing identification of redundancies and replicated efforts across the company. The implementation of the GQM+Strategies approach in such a complex context was very valuable. However, it also required a large amount of effort from the researchers and company representatives. | es_ES |
dc.description.sponsorship | Universidad de Costa Rica/[834-B4-412]/CITIC/Costa Rica | es_ES |
dc.language.iso | en_US | es_ES |
dc.source | International Conference on Product-Focused Software Process Improvement (pp 198-214). Switzerland: Springer | es_ES |
dc.subject | GQM+Strategies | es_ES |
dc.subject | Goal-oriented measurement | es_ES |
dc.subject | Strategic alignment | es_ES |
dc.subject | Software process improvement | es_ES |
dc.subject | IT strategy | es_ES |
dc.subject | Experience report | es_ES |
dc.title | Application of GQM+Strategies in a Multi-industry State-Owned Company | es_ES |
dc.type | contribución de congreso | |
dc.identifier.doi | 10.1007/978-3-319-49094-6_13 | |
dc.description.procedence | UCR::Vicerrectoría de Investigación::Unidades de Investigación::Ingeniería::Centro de Investigaciones en Tecnologías de Información y Comunicación (CITIC) | es_ES |
dc.identifier.codproyecto | 834-B4-412 | |