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dc.creatorLópez Herrera, Gustavo
dc.creatorAymerich Fuentes, Brenda
dc.creatorGarbanzo Quirós, Diana
dc.creatorPacheco Hernández, Alexia
dc.date.accessioned2018-01-17T21:07:55Z
dc.date.available2018-01-17T21:07:55Z
dc.date.issued2016
dc.identifier.citationhttps://link.springer.com/chapter/10.1007%2F978-3-319-49094-6_13
dc.identifier.isbn978-3-319-49093-9
dc.identifier.isbn978-3-319-49094-6
dc.identifier.urihttps://hdl.handle.net/10669/73870
dc.description.abstractTechnological applications have an increasingly important role in most companies. Investment in Information Technologies (IT) is also growing in most of them. The need to align IT-related goals with the company’s strategic goals becomes imperative. GQM+Strategies is an approach to align organizational goals, strategies, and measurements at different levels of an organization. This paper describes experiences learned from a GQM+Strategies implementation at a large multi-industry state-owned company. The implementation was conducted by an academic research team joined by representatives of the company. Results showed an improved alignment and integration of different goals. Moreover, a holistic goal visualization was achieved, even though the company works in two different industries. As a state-owned company, external pressures force continuous planning. Sometimes, inadvertently designing those plans is the only goal achieved (i.e., plans are never executed). Using GQM+Strategies, the research team leveraged the separation of goals and strategies, allowing identification of redundancies and replicated efforts across the company. The implementation of the GQM+Strategies approach in such a complex context was very valuable. However, it also required a large amount of effort from the researchers and company representatives.es_ES
dc.description.sponsorshipUniversidad de Costa Rica/[834-B4-412]/CITIC/Costa Ricaes_ES
dc.language.isoen_USes_ES
dc.sourceInternational Conference on Product-Focused Software Process Improvement (pp 198-214). Switzerland: Springeres_ES
dc.subjectGQM+Strategieses_ES
dc.subjectGoal-oriented measurementes_ES
dc.subjectStrategic alignmentes_ES
dc.subjectSoftware process improvementes_ES
dc.subjectIT strategyes_ES
dc.subjectExperience reportes_ES
dc.titleApplication of GQM+Strategies in a Multi-industry State-Owned Companyes_ES
dc.typecontribución de congreso
dc.identifier.doi10.1007/978-3-319-49094-6_13
dc.description.procedenceUCR::Vicerrectoría de Investigación::Unidades de Investigación::Ingeniería::Centro de Investigaciones en Tecnologías de Información y Comunicación (CITIC)es_ES
dc.identifier.codproyecto834-B4-412


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